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A session that went wrong, a telescope that misbehaved, or something in StellarDock that doesn't work.

Subscriptions, credits, charges, invoices, signing in and group accounts.

How something in StellarDock works, when the help center doesn't answer it.

Refund requests start from My Data in the app, so the images are attached: open the session and choose Request refund.

Top-up requests from group account administrators, sent from the group admin portal.

One shared issue many customers report, e.g. "T24 roof fault 28 Sep". Link their tickets here; status changes update them all.

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Hey {name|there}! 👋

<p>I’ve attached a screen shot. No matter how many times I click the OK button, the dialogue box just won’t go away. To clear it, I have to reload the web page.</p><p></p><img data-width="100%" data-align="left" alt="" data-featurebase-content-key="6a505dfa9c94827506b50766/post/6adc298e7624e9d20b28958f/01a16c01-b3ac-70b4-9915-27a18d9274f3/b64u-NCBJbWFnZXMgUmVtb3ZlZCBEaWFsb2d1ZS5wbmc.png" src="https://6a505dfa9c94827506b50766.featurebase-attachments.com/c/post/6adc298e7624e9d20b28958f/01a16c01-b3ac-70b4-9915-27a18d9274f3/b64u-NCBJbWFnZXMgUmVtb3ZlZCBEaWFsb2d1ZS5wbmc.png?X-Amz-Expires=3600&amp;X-Amz-Date=20261024T070000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20261024%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=b2dcf6c3851f848377822444e5aa447c79b6a81e735691f2c484bf69f3ae8878" data-featurebase-content-filename="4 Images Removed Dialogue.png">

Reservation with "# images removed" dialogue - unable to remove dialogue box